At Stuga, we strive to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the various payment methods accepted and the processes involved.

Accepted Payment Methods

Credit/Debit Cards We accept Visa, Mastercard, American Express, and Discover credit and debit cards for online purchases. Card payments are processed through a secure third-party payment gateway, ensuring the highest level of security for your financial information.

Bank Deposits For local customers, we accept direct bank deposits or transfers to our business account. Please contact our customer support team for our bank account details.

Cash on Pickup If you prefer to pay with cash, you can do so when collecting your order directly from our premises.

Third-Party Payment Processing

For online credit/debit card payments, we have partnered with a reputable third-party payment processor to ensure the secure handling of your financial information. This provider is compliant with the Payment Card Industry Data Security Standard (PCI DSS) and uses advanced encryption technologies to protect your data.

Please note that Stuga does not store or have access to your complete credit card information. The payment processor securely manages and processes your payment details.

Payment Timing

For online orders, payment will be processed at the time of order placement.

For bank deposits or cash on pickup, payment must be received in full before we can release your order for shipping or collection.

Refunds

In the event of a return or refund, the refund amount will be credited back to the original payment method used for the purchase. Refunds for credit/debit card payments may take up to 5-7 business days to reflect on your statement, depending on your card issuer’s policies.

For bank deposits or cash payments, refunds will be processed via bank transfer or cash, respectively, once the returned item has been received and inspected.

Security and Privacy

We prioritize the security and privacy of your financial information. Our website and payment processes adhere to industry-standard security protocols to protect against unauthorized access, disclosure, or misuse of your data.

Please refer to our Privacy Policy for more information on how we handle and safeguard your personal and financial information.

Contact Us

If you have any questions or concerns regarding our payment methods or processes, please contact our customer support team at Stuga Contact Us

At Stuga, we are committed to providing a secure and efficient payment experience, ensuring that your transactions are handled with the utmost care and professionalism.